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Resident Evil 4 Remake – PS4 Brand New | Factory Sealed Shipping We ship within 1 business day (excludes weekends & holidays) from when your payment clears.We are not responsible for undeliverable addresses.Unfortunately once an order is placed, we must ship to that address. So please confirm you have selected the correct address before placing your order. We ship our items very quickly, so we are typically not able to cancel orders. Please be sure this is the item you would like before ordering. Return The customer is responsible for paying the return shipping back to us.In the event you receive a faulty item or an incorrect title, we will gladly either replace the item or issue a full refund including the cost of Shipping and Handling for you to return the item to us.All items must be returned in the same condition as they were received. For example, “New” items must be in New Condition and still sealed with the original seal (if they originally were). For International Customers International customers are responsible making sure NTSC video games and products are compatible with their system before purchase.